Challenging times for Professional Service Providers

IT Service & Consulting Providers are facing a perfect storm – the economic slowdown, cost-conscious customers who in-source, intense competition, disintermediation by Cloud Platform Providers, lack of differentiation and the looming impact of AI.

In response to this, many have been doubling down on marketing/sales activity, billable utilisation and endless cost-out initiatives.

While overlooking the underlying problem – “They have lost their ability to Generate Demand.”

It’s not how they sell… it’s what they are selling.

The rapidly changing digital landscape is driving a widening Value Gap between what they sell and evolving customer outcomes. Why – because markets are defined by customer outcomes – not by products & services.

Unfortunately most IT Services and Consulting providers are not equipped to close the Value Gap. Instead they suffer from Boiling Frog Syndrome hoping things will improve by continuing to attempt to sell the same thing.

Organisations need to act now to get ahead of the curve… they need to close the Value Gap and Pivot their portfolio into sustainable growth markets.

At Digital Pivot we provide specialist business change expertise and proven repeatable methodologies to help you close the value gap. We work with you to build a program to protect, pivot and scale your business into sustainable growth markets.

Our expertise spans 25 years of success in Global and Local Professional Services, covering Senior Leadership, Business Change, Strategy, Go-To-Market (GTM), Post-Merger Integration, Design Thinking led Offer Development, Partner Programs, Sales, and Cloud Practice Development. 

We leverage our deep experience, proven AI techniques and IP through Fractional Consulting, then work alongside your teams to unlock sustainable growth in a rapidly evolving digital world.

If you are seeing these symptoms in your business we should talk. Book Your complimentary 30 minute Consultation Today.